Privacy Policy & Cookie Policy

Last updated: February 2025  ·  Applies to: aicone.co and all Aicone Group web properties.

1. Identity of the Data Controller

Aicone Group, headquartered at 301-302 Rachana Ventura, ITI Road, Aundh, Pune 411 007, India ("Aicone", "we", "us") is the data controller within the meaning of Art. 4(7) EU GDPR 2016/679. For EU/EEA residents, our EU representative can be contacted at [email protected].

2. Applicable Legal Frameworks

This Policy is designed to comply with:

• EU General Data Protection Regulation (GDPR 2016/679) — European Union & EEA
• ePrivacy Directive (2002/58/EC) — EU cookie and electronic communications law
• California Consumer Privacy Act (CCPA / CPRA) — California, USA
• Digital Personal Data Protection Act 2023 (DPDPA) — India
• Personal Data Protection Bill (PDPB) — India (transitional)
• Lei Geral de Proteção de Dados (LGPD) — Brazil
• Personal Information Protection Act (PIPA) — Malaysia
• Data Privacy Act of 2012 (Republic Act 10173) — Philippines
• Personal Data Protection Act (PDPA) — Singapore & Thailand

3. Data We Collect & Legal Basis

We process personal data only on the following lawful bases (Art. 6 GDPR):

• Consent (Art. 6(1)(a)) — for analytics, marketing, and functional cookies
• Contract (Art. 6(1)(b)) — to respond to enquiries and fulfil service agreements
• Legitimate Interest (Art. 6(1)(f)) — for website security and fraud prevention
• Legal Obligation (Art. 6(1)(c)) — for record-keeping and compliance

Data collected through the contact form: name, work email, company name, area of interest, and message. We do not collect sensitive data (Art. 9 GDPR) through this website. Minimum age for consent: 16 years (or applicable local minimum).

4. Cookies & Tracking Technologies

5. Your Rights

Depending on your jurisdiction, you have the right to:

• Access — request a copy of your personal data (Art. 15 GDPR)
• Rectification — correct inaccurate data (Art. 16 GDPR)
• Erasure ("Right to be Forgotten") — request deletion (Art. 17 GDPR)
• Restriction — limit how we process your data (Art. 18 GDPR)
• Portability — receive your data in a portable format (Art. 20 GDPR)
• Object — to processing based on legitimate interest (Art. 21 GDPR)
• Withdraw Consent — at any time, without affecting prior processing (Art. 7(3) GDPR)
• Non-Discrimination — CCPA right not to be discriminated against for exercising rights
• Lodge a Complaint — with your national supervisory authority (EU: Art. 77 GDPR)

To exercise any right, contact: [email protected]. We respond within 30 days (GDPR). Identity verification may be required.

6. International Data Transfers

Data may be transferred to and processed in India, Malaysia, and the Philippines. For transfers from the EU/EEA, we rely on Standard Contractual Clauses (SCCs) as approved by the European Commission (Art. 46 GDPR), or other appropriate safeguards. Google Analytics data is processed under Google's Data Processing Addendum and EU SCCs.

7. Data Retention

Contact form enquiries: maximum 24 months. Consent records: 5 years (for compliance audit purposes). Analytics data: up to 26 months (anonymised). Data is securely deleted or anonymised upon expiry of retention periods.

8. Third-Party Services

This website uses Google Fonts (served from Google servers — may involve IP transfer) and optionally Google Analytics (anonymised, with IP masking enabled). No personal data is sold, rented, or shared with third parties for commercial purposes. Third-party processors are bound by Data Processing Agreements (DPAs).

9. Security Measures

We implement appropriate technical and organisational measures including TLS/HTTPS encryption, access controls, regular security audits, and staff training in accordance with Art. 32 GDPR and ISO/IEC 27001 principles.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via a prominent notice on this website. Continued use after notice constitutes acceptance of the updated policy. Previous versions are available upon request.

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